Social Innovation

The problems that effect social organisations and communities are complex therefore they require creative and innovative approaches to deeply understand and design for social sustainability.

Community Engagement

Community Engagement seeks to better engage the community to achieve long-term and sustainable outcomes, processes, relationships, discourse, decision-making, and/or implementation.

Systems Design

Systems design is the process of defining the elements of a system such as the architecture, modules and components, the different interfaces of those components and the data that goes through that system. It aims to satisfy specific needs and requirements of a business or organisation through the engineering of a coherent and well-running system.

Testing and Evaluation Strategies

Various testing and evaluation strategies are used to check the quality, performance, or reliability of a product, service or strategy before putting it into widespread use or practice.

Co-design

Co-design is a participatory process that aims to involve those impacted by a problem in the process of designing outcomes that will meet their needs (Stickdorn & Schneider, 2011). It is based on the understanding that in order to generate services that are valuable and meaningful, we must design with people, not for people (Penin, 2018). Success of co-designing relies on using engagement tools that are tailored to the dynamic of the co-design team, working to create an environment where power is evenly distributed, and emphasis is placed on the value of lived experience (McKercher, 2020).

Narrative Design (Storytelling)

Narrative design is the use of stories or scenarios to make sense of proposed design concepts.

Service Design / Experience Design / Human-centred Design

An area of design which looks to develop innovative product and service offerings by deeply understanding the people, culture, economy, technology and viability of those systems.

Organisational Design

Organisational design is the process of aligning the structure of an organisation with its objectives, with the ultimate aim of improving efficiency and effectiveness.

Design Thinking

Design thinking is an innovative problem-solving process rooted in a set of skills. It is human centered at its core, encouraging organisations to focus on the people they’re creating for, which leads to better products, services, and internal processes.

Nurturing Entrepreneurship

Entrepreneurship is the activity of setting up a business. We can nurture this process, helping you to develop a business model that is relevant and sustainable and effective.